Text Relay Messages
Send questions in short, clear messages; the type of problem is easy to understand within 2 lines
67bd Support: Help and contact are now easy
Dhaka or abroad, if you need quick help, rely on 67bd Support; contact details, help center, and readable formats are kept together for Bangladesh users
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Accessible 67bd Support Channel
If you need a screen reader, large text, or alternative formats, start here. At 67bd Support you get the same information in 3 ways, so less hassle
Screen reader-friendly chat
Keyboard navigation and labels work properly, so you get quick answers in words instead of by sight
Alternative formats
Text, uppercase, and concise instructions are separated, making mobile reading a 1-minute task
How to get help in 67bd Help
Even if your device is older, support doesn't stop; 67bd Help works by keeping 3 small commitments, so information is available on Dhaka's fast network and low-spec phones
Identify the issue in 1 minute
In the first message, tell which part of the account, login, or the app is stuck
You'll receive clear instructions.
Fewer complex terms, smaller steps, so you understand the next task in 2 steps
Follow-up is easy
Using the same ticket number and writing again lets you pick up where you left off, saving time
Help Center Standard Contact
If you need standard channels, these two paths work; Bangladesh users typically contact here first for questions about bKash, Nagad, and Rocket
Email support
Documents, screenshots and detailed questions; sending them here is good; once you provide all the information, responses come quickly
Help Desk
In emergencies, provide a short note with the summary of the issue, then the appropriate team will tell you the next steps
What to know before contacting
Account information
Write down your username, last login, and device model; this speeds up verification within 2 minutes
Time of the issue
When it occurred, note the time; if you specify 9:00 AM or 11:00 PM, tracking is easier
Payment note
What you saw in bKash, Nagad, or Rocket, state clearly; many users in Dhaka get quick solutions this way
Accessibility questions for 67bd Contact
What happens when using a screen reader?
Most labels are text-focused, so reading menus, buttons, and help messages is easier
What if I want large text?
Type that in chat; the answer will come in a short paragraph, and the information will be divided into 3 lines
If you don't understand Bengali, how can you get
Short English words can be used, but the main answer will be in Bengali; if needed, the same thing is stated simply again
For more information Help Center See more Login instructions Adjust as needed 67bd AppYou can also use
Get started quickly with the 67bd App
After finishing the work on the contact page, return to the app; when you open the 67bd App, 67bd Support, Login and Help section are just one screen away
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